Breaking the habit of broadcast media

UK newspapers by franckdethier on Flickr (CC Licence)

UK newspapers by franckdethier on Flickr (CC Licence)

It’s only when you try and break a long held habit that you realise how much we’re all influenced by the way we’ve always done things. Since starting my efforts to cut down and stop smoking, I’ve managed to get to the point where I only have the occasional cigarette once the family has gone to bed – but it’s the hardest one to drop. And when I get writers block, my intake rapdily goes up because I’ve spent so long finding inspiration by getting outside and getting the hit of nicotine while my brain kicks into gear.

And I’ve also started to try and challenge the broadcast media habit of trying to get the biggest audience with the least work. For years we’ve focused on audience figures to suggest that by doing the bare minimum, you’ll reach the biggest audience.

Whereas in the modern world, we need to work harder than ever at making as much of what we do remarkable, and to pursue as many opportunities to the maximum as we can. Otherwise we’ll keep finding someone else that does!

It reminds me of a post I read earlier today, which sadly I seem to have misplaced, commenting on the problem facing the A-List of blogging. Namely, the fact that people like Robert Scoble, Chris Brogan and Gary Vaynerchuk are finding it hard to scale to respond on an individual level to every email, post and tweet they receive, and in effect, become mini-broadcasters.

The simple answer is that they still remain increasingly popular because they put in a huge amount of effort to stay more accessible than mainstream media. They don’t have to make time for everyone, but by attempting it as far as possible, it gives hope to those who don’t grab their attention at a particular time. It’s why I count myself fortunate to have had messages from the likes of Chris Anderson and Hugh McLeod, but I don’t bombard them with emails, or suddenly thinkg they’re my best friend and will respond to everything I do – they’ll do it if what I say is interesting and they have the time available.

The other option is to scale it, and for them to find someone as similar as possible, or someone they can trust, to work alongside them.

That’s where broadcast media should be. We still have far more resources than the top bloggers, so why not scale back on the coverage that everyone else is parroting, use link journalism, and focus on becoming closer to the spirit of individual response that blogging has fostered.

After all, it’s what we laud Zappos, Dell and Comcast for doing.

But there is a habit of resisting the idea of putting in that much effort for what will be less profit in total. Despite the fact that everything so far has shown that it’s harder to get similar levels of profit from online audiences as you would in print, radio or TV, and that the only way to really be successful is to aggregate lots and lots of individuals monetisation.

Annoyingly, the great David Armano summed this up far more succinctly.

The Corporate Social Media Curve by David Armano (http://darmano.typepad.com/)

The Corporate Social Media Curve by David Armano (http://darmano.typepad.com/)

At the point before the curve starts to dip, we need to put in the extra effort to keep that line climbing. Now if only I hadn’t needed a cigarette to think of all this!

Jamie Oliver: Britain’s best marketing case study?

Jame Oliver by Vic on Flickr (CC licence)

Jame Oliver by Vic on Flickr (CC licence)

As I’ve said before, I don’t watch much broadcast television these days, but I made an effort to catch Jamie’s Ministry of Food after seeing some of the trailers and the fact it was flagged by Mark Earls.

And I’m glad I did, because it’s probably the first time the principles of community marketing (See also Word of Mouth marketing etc), have been played out on national television! If you’ve been looking for an effective case study, this is definitely one to watch.

The premise is simple. To try and get the people of Rotherham to start cooking helthy food rather than living on takeaways. But rather than an advertising campaign, the plan was to teach 8 people how to cook on the understanding they’d pass the recipes to 2 more people. And in 15 steps, they’d reach the 260,000 population of Rotherham.

As Mark says, it’s a template for HERD marketing:

1. focus on what you can do not what you can say
2. …on what you can give folk out there to do…
3. …that they can do with each other
4. …oh, and make it highly visible and oh, yes fun

But there’s even more that I picked up on. One of the things Jamie started by saying was that he had to listen to start with. Sound familiar?

He also picked a woman who had undermined his School Dinners campaign by taking chip shop orders through the school fence, and picked her out as a key influencer . Time will tell whether he picked the right influencer!

And he’s already worrying about the speed and scalability of the approach (Shel Isreal on scalability). He can see the positive effect he’s had on the 8 people he’s engaged, and the fact they’ve already ahd improvements to the way they live and act. But he’s got three months to transform a whole town. Sounds like the dilemma of showing a Return on Investment!

And finally there’s the fact he’s attempting to do something positive with this approach. Something that various people within the social media wrld have worried isn’t happening because most people are aiming for fame within the media/marketing/online sphere – and outside of it, things aren’t being affected by the new ways of marketing, communicating and conversing. (I’m struggling to find the appropriate link right now, so will add it later!)

If nothing else, it prompted me to exorcise some blog guilt. I’ve been tackling reports, budgets and plans, and I’m up to my neck in data and Excel spreadsheets, hence the slight lack of posts. But hopefully things should be more consistent again now.