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I’m all over the place…quite literally…

August 20, 2008 By Dan Thornton

How so?

  • I’ve just published a new post over at www.140char.com on How to back-up your Twitter account and contacts.
  • Although I’m still using Feedeachother as an online RSS reader (Find me, here), I’ve bowed to public opinion and also signed up for Google Reader. It’s no slur towards Feedeachother, and the hard work by it’s creator,Udi, but I’m increasingly aware that it’s handy not only to export lists of bookmarks, feeds and contacts on a regular basis, but also to have them readily accessible somewhere. It’s also giving me the chance to compare the two services and see which one offers what I need. You can see my Google Reader shared items, here.
  • I don’t think I’ve ever published the location of my profile on Stumbleupon. If you’re not spammy, you can find me here, as badgergravling. It tends to be a mixture of tech, cars, motorcycles, and some photography and bizarre stuff. Some of the stumbles are for sites I work on, but only if it’s things I think are good enough to share – and I find an equal amount from the aggregate of all the other sites I visit during a day!
  • I’m also on Del.icio.us, here (I’m not signed up to the delicious.com namechange!), and also on Digg – and quite a few other networks. I’ve got most of them listed on Friendfeed and MyBlogLog, but there aren’t any other badgergravlings I’ve encountered yet – mainly because it’s an intentional mispelling.
  • I’m also signed up and become part of Seth Godin’s Triiibes group, which was invite-only for those pre-ordering his next book. I’m still not entirely convinced it’s not just an experimental social ant farm, but there’s definitely some interesting things that could come out of it.
  • And finally, I had to slip in a mention of Dave Cushman‘s latest post on /Message. Mainly because he namechecks me, and by the look of it, it either never gets picked up, or it’s a nofollow blog – which seems a little odd for someone like Stowe Boyd, unless he’s done it to combat spam comments…

Right, that’s cleared some of the decks…

Why I hate Yahoo right now…

July 31, 2008 By Dan Thornton

I totally accept that part of this problem is my responsibility. I’ve been on the web for a long time, and I should know enough by now to make sure I don’t lose user names and passwords. But when I’m stupid enough to make a mistake, do I have to be punished by losing a number of services – and deal with the clunky Yahoo Customer Support process?

So basically I seem to have confused by Yahoo password. No big deal. But, of course, thanks to Yahoo buying and aggregating MyBlogLog and Flickr, the same password controls those services. And at some point I cleared all my cache and saved bookmarks!

So I try to get an id and password reminder, but bearing in mind I set up the account years ago, I have about 4 options for the postcode I set, for example, and the same number of alternate emails. And that’s assuming I accurately filled in my information in the first place.

Having torn my hair out, I email Customer Services. And I get a reply asking me to call the Account Verification team between 6am and 6pm Pacific Time. Bearing in mind I’m in the UK, I’ve now got to work out the time difference. And when I do get through to them, they’re going to ask me for my verification information again – which I obviously don’t have, or the automated service would have worked!

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaargh.

Bearing in mind the drive towards single identities etc online, I can only pray someone is working on a better mechanism to ensure users don’t lose all their services in one mistake.

Edit: I eventually managed to get back in after guessing the right username and password combo. Everything is now updated to prevent future problems – except for my email address. Every time I try and update by clicking on the validation link for an email account I actually use, it tells me it’s timed out after five days, despite the fact the request and email were sent within the last hour!

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