First request: Adobe…plese get your online version of Photoshop up soon. Snipshot would be good, aside from the fact the size of the cropped image is hidden off the screen at large sizes…
Second request: Could every company who thought they could save time and effort by only having a contact form/email, kindly pay for a telephone and someone to man it? There are lots of people who prefer to hear a voice for trust or familiarity, but the main thing is that it’s a lot easier to call in an emergency, rather than fire off an online form and just hope someone gets round to emailing sometime this century…
N:B: Use someone knowledgable about your product/service, and not a call centre serving a number of firms, and knowing nothing useful about your product.
