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Twitter’s SMS service loses Canada. Now just U.S and India

November 27, 2008 By Dan Thornton

It seems that Canada has joined the rest of the world in losing the ability to receive Twitter updates via SMS, as revealed on the Twitter Status Blog. As with the rest of the world, the blame is placed squarely at Mobile carriers:

‘We can’t afford to support this service given our current arrangement with our providers (where costs have been doubling for the past several months.)’

The post continues:

‘The ability to update Twitter over SMS will still be supported over 21212. But we know that this is only part of the experience and we want to make Twitter work in the way folks want … regardless of where they live.

There is a realistic, scalable SMS solution for Canada (and the rest of the world.) We’re working on that and will post more details on the Twitter blog as we make progress.’

It seems a little strange this appeared on the Status Blog, and not the Official Company Blog, which is what happened when we lost Twitter updates via SMS in the UK. And at the time, there was the promise of several new local SMS services across Europe – but I don’t think anything has been arranged yet, and to be fair, if you’re not being monetised or bought by Facebook, then the costs do start to add up:

‘Even with a limit of 250 messages received per week, it could cost Twitter about $1,000 per user, per year to send SMS outside of Canada, India, or the US.’

SMS is obviously a hugely profitable enterprise for mobile providers currently. And I doubt much will change on that front for some time – but hypothetically, with the rise of smart phones and access to social networks (and fortunately, Twitter and clients), could this a cause for even the start of a decline in SMS usage? Any mobile phone experts got any idea of the figures, and whether smart phone usage means less SMS?

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