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There really is nothing new in Web 2.0

May 22, 2008 By Dan Thornton

It’s been said before, but having chatted with some of my readers, and having been unable to quickly find a previous online example, I though it’s worth restating: There’s nothing new in Web 2.0.

And by that, I mean there’s nothing new about the facilities Web 2.0 offers. And now for some examples:

Tagging: Every time you’ve labeled anything in your life, you’ve tagged it. Putting your bills in a folder, putting a sticker on your homemade chutney, or creating a mixtape of songs. If only we’d called it labeling, rather than tagging, I’d have saved myself a few hours of explaining. And a Folksonomy is just what happens when information is structured by people labeling it.

Social networking: Every time you’ve been introduced to someone via a friend, or found yourself chatting to someone you’ve stood next to at a concert, or at the football, you’ve networked socially. Facebook and Myspace are the internet equivalents of your local pub, or the reading group at the local library.

Blogging: Diaries. Fanzines. The family newsletter tucked inside Christmas cards. Newspaper columns.

Crowdsourcing: Happened hundreds of years ago. Sticking up a ‘Wanted’ poster and offering a bounty was crowdsourcing people to catch a criminal.

Social news aggregators (e.g. Digg): Just recording online the same opinions you’d get chatting around the office coffee machine/smoking area.

Word of Mouth, Buzz, Social Media Marketing: When your pipe sprung a leak last night, and you came into work and asked your friend if they knew a good plumber – that’s Word of Mouth. Buzz is just getting lots of people talking and recommending. And social media marketing is just using the new online gathering places.

I did lie earlier.

There is one new thing about all Web 2.0 technology which radically changes everything we know. It’s made it so much easier to do all these things, that the amount of people involved, and the effects, have been amplified 100s, 1000s or even millions of times. It’s always happened. But now it’s happening on a global scale, and in a way that can change the fortunes of businesses.

Instead of booking an expensive social media conference

April 20, 2008 By Dan Thornton

You’ll probably get more long term value by using the three-figure booking fee to encourage your employees to actually sign up for Facebook, Del.icio.us, Digg, or Twitter. *

*Does not apply to the myriad of really good unconferences and workshops springing up, and organised by people who admit they don’t know the absolute answer to everything – but are working to get there. Examples include Measurementcamp or MediaCamp Bucks ’08 (Disclosure: I’m running a session there.)

Contributing to the internet for more than just recognition…

January 30, 2008 By Dan Thornton

I’ve had several conversations about user generated content with my colleague and fellow blogger David Cushman (and you can read his take here.)

Any online submission or rating system needs to have some reward to make the time invested worthwhile. And most of the current models use recognition as that reward, including Digg and Del.icio.us.

But the idea of payment is most definitely spreading. For a while bloggers could monetise their work either with advertising on their site – or by submitting articles to sites like Blogburst. Or even by writing content for sites like Helium.

But the options are growing every day. (Note, I’m not vouching for the earning potential, or payments from any of the sites in this post)

You could earn by using a social network like Yuwie.

Or you could submit links and comments to social review aggregator (and Digg clone), Ximmy.

Or by submitting videos to the likes of Revver.

Or you could even submit pages of search returns for Mahalo.

What’s interesting is how these sites will fair, and how the payment system evolves. Is payment enough to tempt enough users to make Yuwie or Ximmy a viable alternative? Because currently the payment system is definitely aimed at keeping payments as an optional bonus rather than a viable reason to justify the time involved.

Mahalo, meanwhile, takes a more valuable view of the content provided – as it should if it will challenge the likes of the Google search algorithm. Whereas Yuwie or Ximmy offer miniscule amounts for micro actions, Mahalo pays a huge amount, by comparison. But it also expects a lot more work, and applies a rigorous judging procedure.

But the main risk I can see for any of these new business is that their success could easily pave the way for competitors to attack them in a simple price war. And that could lead to a lot of false promises and unmade payments until finally the payment equilibrium puts a fair market price of user submissions, participation, and content.

That’s why I wouldn’t advise anyone to build a system around payment alone. But increasingly payment is becoming an expected part of participation and has to be factored into any social plan. The only variable is whether 1000 links to articles is worth $10 of my time for Ximmy – or a page of researched and picked search returns is worth $10 of my time on Mahalo!

This is just the start of my research into the online user economy, and economics isn’t my main skill, so I’d be really interested in opinions, comments, and anyone’s experiences with using paid UGC sites of any type…

(For the record, I’ve signed up with almost every site mentioned, but I’m still working towards any actual payments!)

Digg bad IP address solved, USB problems encountered…

August 7, 2007 By Dan Thornton

Well, a very basic email arrived from Digg this morning, stating Digg should work now if I try it.

So I did. And it appears the IP ban against our building has been lifted. Which is great, but it still leaves me wondering what the point is?

I used Digg as a way to find sources of news that I enjoyed or found interesting, as a way to occasionally drive traffic here by posting if I had a really good story, and adding friends to filter news and build networks…

But if posting links to my site, and digging the stories by people with the same interest is a bannable offence, then what’s the point? It’s just a big RSS aggregator which misses lots of stories if they aren’t suitable to catch the attention of a reasonable amount of people. So anything other than gadgets and humour.

Still, nice not to be banned.

It was also nice to get a Lacie 120GB Mobile Drive to use to swap info between my two work desktops, and two home laptops. I’ve wanted one for ages, since one of my work hard drives collapsed and I realised how limited the back-up is for my firm.

It all looked good until I was unable to read/write to the drive. Turns out that at some point my web geek/developer spec machine had lost some privileges, including USB read/write access.

Yes. In our foward-thinking, tech-savvy world, USB ports are automatically blocked for most people, and it takes a request to the IT dept, with approval of a manager, to get them opened up again.

Exactly which virus or top secret document can only be transmitted by USB is a mystery…

Sorry – bad IP address: Why Digg isn’t helping communities…

August 6, 2007 By Dan Thornton

It seems like we’ve fallen foul of the hidden rule of Digg, mentioned here, and here.

Basically, if you make a habit of Digging stories by people on your friends list, you’ll find yourself IP banned. Or indeed, find your entire company IP banned overnight. No warning, no discussion, and nowhere does it mentioned that you shouldn’t engage in the community.

Interestingly even Digg founder Kevin Rose could be seen as guilty, if you look at his profile here, and see how many times he’s Dugg the site of a fellow Digg user, Smash…

The valid reason for the banning is to stop people ‘gaming’ Digg by using multiple accounts to boost a story. For about 30 seconds, until they access a proxy server, anyway.

The problem is that small sites, and anyone with a small group of friends, is likely to be followed quite closely by their friends…So run a big risk of getting banned if they want anything they’ve done to be discovered. And at the same time, anyone who is aware of the rule can easily get around it. Instead of adding friends on Digg, just collect email address for other users…

That’s beside the fact that you’re more likely to look at the links submitted by friends and find something interesting. I add people to my friends list because they consistently come up with interesting articles, then get banned for digging the very reason I added them as friends…

Perhaps rather than venturing into new start-ups like Pownce, he’d be better off making some adjustments to Digg. The categories still leave a lot to be desired for non-tech news, and their attempts to combat ‘gaming’ are irritating at best, and do nothing to tackle the problem…

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