TheWayoftheWeb

Content and Digital Marketing Specialists

spam

How NOT to do social media – The Motorola Mishap

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Found on CrunchGear, and originally on Boing Boing Gadgets is a great example of one or more people spamming the comments of everywhere they can find to promote a new phone by Motorola. One comment on Boing Boing demonstrates how much hard work this individual has been doing to shoehorn his stock comment into completely bizarre and irrelevant posts – just look at the posts.

Incidentally, from May 26, 2008, the Consumer Protection from Unfair Trading Regulations 2008 came into force.

This includes measures to prevent companies or marketing agencies posting on online forums and social networks to advertise goods or services in a way which implies they’re a normal consumer.

Part 2: Banned Practices: (22)
“Falsely claiming or creating the impression that the trader is not acting for purposes relating to his trade, business, craft or profession, or falsely representing oneself as a consumer.
A second-hand car dealership puts a used car on a nearby road and displays a handwritten advertisement reading ‘One careful owner. Good family run-around. £2000 or nearest offer. Call Jack on 01234 56789’. The sign gives the impression that the seller is not selling as a trader and hence this would breach CPR”  See more, here.

2 great productive solutions – Other Inbox and Remember the Milk for Gmail

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I’ve been spending a lot of time hypothesizing about various things, so I’ll redress the balance with two practical tools I’m using which have really helped me recently.

Signing up for so many services for both work and pleasure put a real strain on my email inbox. So much so, that i was starting to dread the next time I had to enter my email address into a signup box to figure out whether a service was any good or not. Thankfully, something in my memory suddenly kicked into gear and I remembered a friend (Thanks, Tim) had invited me to OtherInbox.

I’ve started using it today, and it’s a simple and brilliant solution. When you sign up for a new service, simply used servicename@username.otherinbox.com. Then, all registration emails, updates and any spam is sent to Other Inbox, and automatically filed into folders for each service.

So I can easily find my login details, or check which services might have led to spam emails, without having to set up 101 fake email addresses!

The other huge productivity boon comes from my final acceptance that Googlemail really is awesome – particularly with Google labs opening up to Gadgets. I already inserted Google Docs into my email account, which is useful, but then I found out Task Management service Remember the Milk now has a Google Gadget! That means I now have my email, documents I’m working on, and my task list in one place to keep track.

Combine that with using OtherInbox for better filtering, and suddenly Googlemail is becoming a personal hub for my online life and reinvigorating my waning interest in ever using email.

I can already see myself with 3 hubs for my entire life.

  1. One for my external publishing on blogs etc,
  2. One for managing my personal profiles,
  3. One for my personal communication and productivity.

Google is already taking care of 3. And various Twitter and blog uploading applications are competing for my attention. Meanwhile OpenSocial and Facebook Connect are working towards solving 2.

The inverse proportionality of Facebook applications to friendship…

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As with any social network a pattern has emerged for me on Facebook.

The people closest to me, send the least application requests – and when they do, they’re pretty relevant and either useful or entertaining.

The people right on the very fringes on my network are the ones most likely to have sent me 20 pointless applications requests one after the other, meaning I’m going to delete all without even paying much attention.

At a time when I’m finding ways for a major company to choose quality over quantity for relevant communication, it’s ironic individuals, and in some cases, the users of that company’s products, are so prone to spamming without seemingly realising.

Even the industries you think get Web 2.0 can miss…

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When you imagine the markets which should be embracing the internet, communities, and engagement, you’d imagine marketing, PR, and media would be all clamouring to be at the forefront of the list.

So it was a bit of a shock when I noticed a distant Facebook friend had been banned from using the social network whilst at work. At a PR firm…

In a world where the broadcast model of traditional PR and media will become less and less effective, I’d be making sure my employees knew Facebook, and their business contacts, incredibly well. Rather than emailing 400 journalists with one stock message, why not spend time looking at their profiles, their interests, and their hobbies. Find out what makes them tick away from work, and use all that information to invidually target the most receptive journalists and outlets…

And increasingly you’ll be needing to reach an army of bloggers, and amateur writers. How will you even find them without building a network now?

Or you could just send out a mass email and hope it isn’t caught in a spam filter or deleted…

Social networking site angers users…

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It seems like Twitter and the blogosphere is full of complaints about new social networking site Quechup. Just look at a quick Google search.

Lots of sites now offer to search your online and offline email and IM clients for people you know who might be using the same service. And most will then let you select who you might wish to invite.

But it seems Quechup indiscriminately emails everyone from any address book you list.

Bad, bad Quechup.

It’s stopped me signing up to find out if they’re doing anything different, especially as the homepage suggests not. Without a compelling reason to risk spamming all my friends, I’ll let everyone else try it out!

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